Save time designing and/or gathering content ideas with these two expertly crafted document examples (Service Management Policy and Service Management Plan) in MS Word Format for ease of editing, including:
 
Service Management Policy (18-pages)
Service Management Plan (14-pages)
 
Whilst these documents are tailored for IT service management they can be customised for other service sectors.
 
This pack also comes with with an example (PDF) on how to index/codify such documents.
 
Composed by: Trevor Wilson
Company: ITSM Assist Limited