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ITILĀ® by ITSM Assist Ltd

PublicĀ·27 members

Customer Journeys


I have created a brief video, lasting 1 minute and 46 seconds, which serves as an introduction to my tutorial on mapping customer journeys, available at the 'Digital Shop'.





Simon Bradford
Simon Bradford
Simon Bradford
5 days ago

We do tend to get outputs and outcomes and now value confused.

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