ITIL® 4 Certification Scheme Explained
For those who want to understand the ITIL 4 certification scheme:
Foundation (FND) Level: This certification is a prerequisite to progress through the certification scheme accordingly.
Master Level: There are 3 x primary designations:
Managing Professional (MP)
Strategic Leader (SL)
Practice Manager (PM)
Students who achieve all 3 designations (MP, SL and PM) will automatically become certified as ITIL Master.
Managing Professional (MP) Level: To achieve the MP designation, students must become certified in all 4 modules as as shown in the certification scheme diagram (included within this post) and as highlighted below:
Create, Deliver and Support (CDS)
Drive Stakeholder Value (DSV)
High Velocity IT (HVIT)
Direct, Plan and Improve (DPI).
Note: DPI also applies to the SL designation, and CDS also applies to the PM designation. So, if this designation has been achieved, then there is already a contribution to the SL designation (with DPI) and a contribution to the PM designation (with CDS).
Strategic Leader (SL) Level: To achieve the SL designation, students must become certified in both course modules as shown in the certification scheme diagram (included within this post) and as highlighted below:
Digital and IT Strategy (DITS)
Direct, Plan and Improve (DPI)
Note: DPI also applies to the MP designation. So, if this designation has been achieved, then there is already a contribution to the MP designation (with DPI).
Practice Manager (PM) Level: To achieve the PM designation, students must become certified in one the three practice categories (MSF, PIC and/or CAI) plus in addition, become certified in CDS as shown in the certification scheme diagram (included within this post) and as highlighted below:
Monitor, Support and Fulfil (MSF)
Plan, Implement and Control (PIC)
Collaborate, Assure and Improve (CAI)
Create Deliver and Support (CDS)
Note: each category contains 5 x practices as shown in the certification scheme diagram (included within this post)
Alternatively, students can become certified in any 5 practices from the 15 x practices across the MSF, PIC and CAI categories. As previously highlighted, students must in addition, also achieve the CDS certification to become PM certified. Note: CDS also applies to the MP designation. So, if this designation has been achieved, then there is already a contribution to the MP designation (with CDS).
Extension Modules: these are complimentary certifications where ITIL 4 Foundation is a prerequisite to undertake "Business Relationship Management" and "IT Asset Management". There are no prerequisites to undertake "Acquiring & Managing Cloud Solutions" and "Sustainability in Digital IT.
